Privacy Policy

This Privacy Policy explains how Wazobia Technologies collects, uses, stores, shares, protects, and retains personal data when you visit our website, contact us, use our enquiry forms, communicate with us, or work with us in relation to our technology services.

Wazobia Technologies is a custom software development agency based in London, United Kingdom. We provide services including software development partnerships, dedicated developers, web and mobile development, cloud and DevOps, AI solutions, UI/UX engineering, consulting, and related technology services.

For personal data collected through our website and business communications, Wazobia Technologies is usually the organization responsible for deciding how and why that data is used. In data protection terms, this means we are usually the "controller" of that personal data. In some client-service workflows, we may process personal data on behalf of a client under a written agreement, in which case we may act as a "processor" or service provider.

This Privacy Policy applies to website visitors, prospective clients, business contacts, service users, client representatives, suppliers, partners, and anyone who communicates with Wazobia Technologies.

Our website and services are intended for business users and are not directed at children.

The personal data we collect depends on how you interact with our website, services, and team. We may collect personal data such as:

• Name
• Email address
• Phone number
• Company name
• Job title
• Country or location
• Project or enquiry details
• Budget or service requirements
• Communication history
• IP address
• Device and browser information
• Website usage data
• Cookie identifiers
• Analytics data
• Information submitted through contact forms, enquiry forms, emails, calls, meeting bookings, proposals, or service communications

We may also collect any other information you choose to provide when you contact us, request a proposal, book a call, discuss a project, or work with us.

Please avoid sending us unnecessary sensitive personal data unless we specifically request it and there is a clear reason for providing it.

We may collect personal data in three main ways.

Directly from you.

You may provide personal data when you complete a website form, send us an email, book a call, request a proposal, subscribe to updates, speak with our team, or communicate with us about a project or service.

Automatically through our website.

When you visit our website, we may collect technical and usage information through cookies, analytics tools, server logs, device data, browser data, and similar technologies. This may include information such as your IP address, browser type, device type, pages visited, referral source, time spent on pages, and how you interact with our website.

From third-party tools and service providers.

We may receive personal data through third-party services used to support website functionality, hosting, communications, scheduling, analytics, customer relationship management, security, project delivery, or business operations. These third-party tools may include, where applicable:

Google Workspace, Microsoft 365, Calendly, Zoom, Google Meet, HubSpot, Mailchimp, Google Analytics, Google Tag Manager, Microsoft Clarity, Cloudflare, AWS, Google Cloud, Microsoft Azure, Vercel, Netlify, GitHub, GitLab, and similar service providers, depending on the systems we use from time to time.

We use personal data for practical business and service-related purposes, including to:

• Respond to enquiries
• Book and manage calls, meetings, or consultations
• Understand project requirements
• Prepare proposals, estimates, quotes, statements of work, or service recommendations
• Provide software development, consulting, cloud, DevOps, AI, UI/UX, and related technology services
• Manage client relationships
• Communicate about projects, services, deliverables, timelines, updates, and support matters
• Improve our website, services, content, and user experience
• Monitor website performance, availability, reliability, and security
• Send marketing communications where legally permitted
• Manage internal records, reporting, administration, and business operations
• Comply with legal, tax, accounting, regulatory, and contractual obligations
• Protect Wazobia Technologies' rights, users, systems, confidential information, and business interests
• Prevent fraud, misuse, unauthorized access, security incidents, or other harmful activity

We do not use personal data for purposes that are incompatible with the reasons for which it was collected, unless permitted by law or with your consent where required.

Where UK GDPR or GDPR applies, we must have a lawful reason for using your personal data. The lawful basis depends on the context and the purpose of processing.

Consent.

We may rely on your consent where you have clearly agreed to a specific use of your personal data. This may apply to optional cookies, newsletter signups, marketing preferences, or other optional activities. You can withdraw consent at any time where we rely on consent.

Contract.

We may use personal data where it is necessary to take steps before entering into a contract with you or your organization, or to perform a contract. This may include responding to service requests, preparing proposals, managing client onboarding, delivering services, providing support, and handling service-related communications.

Legitimate interests.

We may use personal data where it is necessary for our legitimate business interests and where those interests are not overridden by your rights and freedoms. This may include responding to business enquiries, improving our services, securing our website and systems, managing client relationships, developing our business, keeping appropriate business records, and communicating with business contacts.

Legal obligation.

We may use personal data where we need to comply with legal, tax, accounting, regulatory, or compliance obligations.

Where required, we will consider your privacy rights before relying on legitimate interests and will use personal data only in a way that is reasonable and proportionate.

Cookies are small files or similar technologies that may be placed on your device when you visit a website. They help websites work, remember preferences, understand usage, improve performance, support security, and, where applicable, deliver or measure marketing.

Wazobia Technologies may use cookies and similar technologies such as pixels, tags, scripts, local storage, server logs, and analytics identifiers.

The types of cookies and similar technologies we may use include:

Essential cookies.

These are needed for the website to function properly. They may support basic features such as page navigation, form submission, security, load balancing, and access to secure areas.

Analytics cookies.

These help us understand how visitors use our website, which pages are visited, how users arrive at the site, and how the website performs. This helps us improve our content, design, and user experience.

Performance cookies.

These help us monitor and improve website speed, reliability, functionality, and performance.

Security-related technologies.

These help us detect, prevent, and respond to security risks, unauthorized activity, misuse, fraud, or technical issues.

Marketing or remarketing cookies.

Where applicable, these may help us measure marketing campaigns, understand visitor interests, or show relevant business-related content. We will use these only where legally permitted and, where required, with your consent.

You can manage cookies through your browser settings. You may also be able to manage cookie preferences through our cookie consent or preference tool, where available.

Please note that disabling certain cookies may affect how the website works.

We share personal data only where necessary and appropriate for the purposes described in this Privacy Policy.

We may share personal data with:

• Website hosting providers
• Cloud infrastructure providers
• Analytics providers
• CRM systems
• Email and communication platforms
• Scheduling tools
• Project-management tools
• Security and monitoring providers
• Payment or invoicing providers, if applicable
• Professional advisers such as lawyers, accountants, auditors, consultants, or insurers
• Contractors, subcontractors, developers, engineers, designers, consultants, or development partners involved in service delivery
• Clients or client-authorised representatives, where relevant to a project or service
• Legal, regulatory, government, law enforcement, or supervisory authorities where required by law or where necessary to protect rights, safety, or security
• Successors or relevant parties concerning a merger, acquisition, investment, restructuring, sale of assets, or business transfer

We require service providers and partners who handle personal data for us to use it only for authorized purposes and to apply appropriate confidentiality and security measures.

Wazobia Technologies does not sell personal data.

Some privacy laws define "sharing," "selling," or "targeted advertising" in specific ways. Depending on your location, you may have additional rights in relation to certain types of data sharing or marketing-related processing.

Relevant tools and provider may include:

Google Workspace, Microsoft 365, Calendly, Zoom, Google Meet, HubSpot, Mailchimp, Google Analytics, Google Tag Manager, Microsoft Clarity, Cloudflare, AWS, Google Cloud, Microsoft Azure, Vercel, Netlify, GitHub, GitLab, and similar service providers, depending on the systems we use from time to time.

Wazobia Technologies is based in the United Kingdom and works with clients, partners, contractors, and service providers in different countries. This means personal data may be transferred to, stored in, accessed from, or processed in countries outside your country or region.

Where required by applicable data protection law, we will use appropriate safeguards for international transfers. These may include contractual protections, standard contractual clauses, the UK International Data Transfer Agreement or Addendum, equivalent transfer mechanisms, adequacy decisions, or other legally recognized safeguards.

We take practical steps to ensure that personal data continues to receive appropriate protection when it is transferred internationally.

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For instance:

Enquiry data may be retained for a reasonable period so we can respond to your enquiry, manage follow-up communication, understand business opportunities, and keep appropriate records.

Client and project data may be retained during the client relationship and afterward for service delivery, support, legal, tax, accounting, reporting, audit, compliance, record-keeping, or dispute-resolution purposes.

Marketing data may be retained until you unsubscribe, withdraw consent, opt out, or ask us to stop using your data for marketing, unless we need to keep limited information to respect your opt-out request.

Analytics and cookie data may be retained according to the settings of the relevant tools, cookie lifespans, and applicable legal requirements.

When personal data is no longer needed, we will delete it, anonymize it, or securely retain it only where we have a lawful reason to do so.

We use reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

• Access controls
• Secure systems and accounts
• Encryption where appropriate
• Confidentiality obligations
• Limited access to personal data
• Secure hosting or cloud infrastructure
• Monitoring and security practices
• Internal policies and procedures
• Staff, contractor, and supplier confidentiality commitments
• Reasonable checks before sharing personal data with service providers or delivery partners

We aim to protect personal data in a way that is appropriate to the nature of the data, the purpose of processing, and the risks involved.

Depending on where you live and which laws apply, you may have rights over your personal data.

For UK and EU users, these rights may include:

Right of access.

You can ask for a copy of the personal data we hold about you.

Right to correction.

You can ask us to correct inaccurate or incomplete personal data.

Right to deletion.

You can ask us to delete your personal data in certain circumstances.

Right to restrict processing.

You can ask us to limit how we use your personal data in certain circumstances.

Right to object.

You can object to certain uses of your personal data, including processing based on legitimate interests and direct marketing.

Right to data portability.

You can ask to receive certain personal data in a structured, commonly used, machine-readable format, where this right applies.

Right to withdraw consent.

Where we rely on consent, you can withdraw that consent at any time.

Right to complain.

You have the right to lodge a complaint with a data protection authority. In the UK, this is the Information Commissioner's Office. We encourage you to contact us first so we can try to resolve your concern.

Users in other locations may have additional privacy rights depending on applicable local laws. For example, California residents may have rights to know what personal information is collected, used, or shared; to request deletion; to correct inaccurate personal information; and to opt out of certain uses or disclosures of personal information where those laws apply.

To exercise your privacy rights, contact us at: [email protected]

We may need to verify your identity before responding to a privacy rights request. We may also ask for additional information to help us locate the relevant data and respond appropriately.

Wazobia Technologies may send marketing communications, service updates, newsletters, event invitations, insights, or business-related content where legally permitted.

You can unsubscribe or opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us directly at: [email protected]

Opting out of marketing communications does not stop us from sending necessary service-related, contractual, administrative, security, or transactional communications.

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, legal requirements, technologies, or data handling practices.

When we update this Privacy Policy, we will post the revised version on our website and update the "Last updated" date at the top of the page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal data.